Privacy Policy
This site is operated by Bryson Hansen d/b/a Elite Home Industries, a sole proprietorship. Where this policy says "we", that means him.
The short version
There are no advertising trackers, no third-party analytics and no cookies set by this website. If you fill in the estimate form, we use those details to quote your job and to contact you about it. We also keep a simple log of when someone taps our phone number or email address on the site, so we know which pages bring in calls. That log never contains your name or number.
What we collect
The estimate form asks for your name, phone number, email address, the city and state of the property, which service you need, how urgent it is, and whatever you write in the message box. All of it is optional in the sense that you do not have to use the form at all. You can call instead.
Why we collect it
- To prepare and send you an estimate
- To contact you about the job you asked about
- To keep a record of work quoted and carried out
We do not sell your details, rent them, or add you to a marketing list. We do not pass them to anyone except where it is necessary to do the work you asked for, for example giving your address to a supplier making a delivery to your property.
How the form is delivered
Form submissions are transmitted through a third-party form processor so they reach our inbox. That provider stores the submission on its own servers under its own privacy terms. That provider's own policy applies to its copy of the data.
Cookies and tracking
This website sets no cookies of its own and embeds no third-party analytics or advertising scripts. Fonts are served from this site rather than from a font provider, so loading a page does not tell any third party that you visited.
When you tap the phone number or email address, or send the estimate form, the site records the time, the page, which link you tapped, the kind of device (for example "iPhone"), the website that sent you here if there was one and, for taps, an approximate town worked out from your connection. It does not record your IP address. A random visit code, held in your browser only until you close the tab, links those records together. This log is stored with our website host and is not shared with anyone. Tap records are deleted after about 13 months.
If Google Analytics, a Meta pixel, or call-tracking software is added in future, this section must be updated and a cookie notice may become necessary.
How long we keep it
Enquiries that do not become jobs are kept for up to two years, so we can pick the conversation back up if you come back to us. Records relating to work actually carried out are kept longer, because tax, insurance and warranty obligations require it.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Where a record must be retained for legal or insurance reasons we will tell you that rather than quietly ignore the request.
Depending on where you live you may have additional statutory rights. Residents of some states have specific rights over personal information. Contact us and we will deal with it.
Children
This site is not directed at children and we do not knowingly collect information from anyone under 13.
Contact
Questions about this policy, or requests about your information:
- Email: elitehomeindustries@gmail.com
- Phone: (208) 570-8658